Active listening – Resources

Resources for further study & References

The power of listening:

5 ways to listen:


Aspegren, K. (1999). BEME Guide No. 2: Teaching and learning communication skills in medicine-a review with quality grading of articles. Medical Teacher, 21(6), 563-570.

Barrett-Lennard, G. T. (1962). Dimensions of therapist response as causal factors in therapeutic change. Psychological Monographs, 76, 1–36.

Beard, R.L., Salas, E., & Prince, C. (1995). Enhancing transfer of training: Using role-play to foster teamwork in the cockpit. The International Journal of Aviation Psychology, 5(2), 131-143.

Bishop, S., Lau, M., Shapiro, S., Carlson, L. & Anderson, N. & Carmody, J. (2004) Mindfulness: A proposed operatinals definition. Clinical Psychology Science and Practice, 9 (3), 76-80. doi: 10/1093/clipsy/bhp077

Bodie, G. D. (2011). The understudied nature of listening in interpersonal communication: Introduction to a special issue. International Journal of Listening, 25, 1-9. doi: 10.1080/10904018.2011.536462

Bodie, G. D., & Jones, S. M. (2012). The nature of supportive listening II: The role of verbal person centeredness and nonverbal immediacy. Western Journal of Communication, 76, 250-269. doi: 10.1080/10570314.2011.651255

Bodie, G. D., Vickery, A., & Gearhart, C. G. (2013). The nature of supportive listening I: Exploring the relationship between supportive listeners and supportive people. International Journal of Listening, 27, 39-49. doi: 10.1080/10904018.2013.732408

Bodie, G. D., Jones, S. M., Vickery, A. J., Hatcher, L., & Cannava, K. (2014). Examining the construct validity of enacted support: A multitrait-multimethod analysis of four perspectives for judging immediacy and listening behaviors. Communication Monographs, 80, 495-523. doi: 10.1080/03637751.2014.957223

Budden, J. (2006). Role play. UK, London: BBC.

Byrne, D. (1986). Teaching oral English: longman handbooks for English teachers. Singapore: Longman Group, 1986.

Cramer, S. F. (1998). Collaboration: A success strategy for special educators. Needham Heights, MA: Allyn & Bacon.

Egan, G. (1998). The skilled helper: A problem-management approach to helping (6th ed.). Pacific Grove, CA: Brooks/Cole Publishing Company.

Gearhart, C., & Bodie, G. D. (2011). Active-empathic listening as a general social skill: Evidence from bivariate and canonical correlations. Communication Reports, 24, 86-98. doi: 10.1080/08934215.2011.610731

Gordon, T. (2003) Teacher effectiveness training. New York: Three Rivers Press.

Griffin, E. (2006). A first look at communication theory (6th ed.). McGraw-Hill.

Grohol, J. (2020). Become a Better Listener: Active Listening. Psych Central. Retrieved on November 19, 2020, from

Jefferson, G. (2002). Is ‘‘no’’ an acknowledgement token? Comparing American and British uses of (+)/() tokens. Journal of Pragmatics 34, 1345–1383.

Johnson, S. M. (2008). Emotionally focused couple therapy. In A. S. Gurman (Ed.), Clinical handbook of couple therapy (p. 107–137). The Guilford Press.

Johnson, D.W. & Johnson, F.P. (1997). Joining Together: Group Theory and Group Skills, 6th ed. Boston, MA: Allyn & Bacon.

Kikusi, T., Winslow, J., & Mori, Y. (2006). Social buffering: Relief from stress and anxiety. Philosophical Transactions of the Royal Society B, 361, 2215–2228.
Meier, S. T., & Davis, S. R. (1997). The elements of counseling (3rd ed.). Pacific Grove, CA: Brooks/Cole Publishing Company.

Ladousse, G. (1995). Role play. New York: Oxford University Press.

Larson, L. M., & Daniels, J. A. (1998). Review of the counseling self-efficacy literature. The Counseling Psychologist, 26(2), 179–218.

McLeod, J., & McLeod, J. (2011). Counselling skills: A practical guide for practitioners and helping professionals. Maidenhead: Open University Press.

Natiello, P. (2001). The Person-Centred Approach: A passionate presence. Ross-on-Wye, UK: PCCSBooks.

Nelson-Jones, R. (2012). Introduction to Counselling Skills. LA: Sage Publications Ltd.

Nelson-Jones, R. (2013). Practical Counselling and Helping Skills. LA: Sage Publications Ltd.

Norton R. W. & Pettegrew, L. S. (1979). Attentiveness as a style of communication: a structural analysis. Communication Monographs, 1979; 46:13–26.

Pavey J. and Donoghue D. (2003) The use of role play and VLEs in teaching Environmental Management, PLANET, 10, 7-10

Rao, D. & Stupans, I. (2012). Exploring the potential of role play in higher education: development of a typology and teacher guidelines. Innovations in Education and Teaching International, 49(4), 427-436.

Rogers C. R. (1951). Client-Centered Therapy. Boston: Houghton-Mifflin

Rogers, C. R. (1995b). A way of being. Boston: Houghton Mifflin. [Original work published 1980]

Rogers, C., & Farson, R. (1987). Excerpt from Communicating in Business Today, R.G. Newman, M.A. Danzinger, M. Cohen (eds), D.C. Heath & Company.

Schegloff, E. (1982), “Discourse as an interactional achievement: some uses of ‘uh huh’ and other things that come between sentences”, In Analyzing Discourse: Text and Talk (Deborah Tannen, ed.), Washington, D.C., Georgetown University Press, pp. 71–93.

Shapiro, S. L., & Mariels, T.R. (2013). Mindfulness: Cultivating mindfulness through listening. In J.J. Froh & Parks (Eds.), Activities for teaching positive psychology: A guide for instructor (pp. 99-103). Washington, DC: American Psychological Association. Doi: 10.1037/140

Smaby, M. & Maddux, C. (2011). Basic and advanced counseling skills. Belmont, Calif.: Brooks/Cole, Cengage Learning.

Sogunro, O.A. (2004). Efficacy of role-playing pedagogy in training leaders: Some reflections. Journal of Management Development, 23(4), 355-371.

Turnbull, A., & Turnbull, H. (1990). Families, professionals, and exceptionality: A special partnership (2nd ed.). New York: Merrill.

Weger, H. J..; Castle, G. R. & Emmett, M. C. (2010). “Active Listening in Peer Interviews: The Influence of Message Paraphrasing on Perceptions of Listening Skill”. The International Journal of Listening, 24, 34-39.